Last Update: 21 / 03 / 2026
This tells users what the page is about.
1. Introduction
At Medivelle, your privacy is as important to us as your wellbeing. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including your name, email address, phone number, and booking details — when you fill out a form, schedule an appointment, or contact us directly. We only collect what is genuinely necessary to serve you well.
2. How We Use Your Information
Your information is used to deliver and improve our services, process your bookings, respond to your inquiries, and send relevant updates about Medivelle. We do not sell, rent, or share your personal data with anyone for their own marketing purposes.
3. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our website. You can manage or disable cookies at any time through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
4. Data Protection
We take the security of your personal information seriously. Appropriate technical and organisational measures are in place to protect your data from unauthorised access, disclosure, or misuse. While no method of transmission over the internet is 100% secure, we are committed to maintaining the highest practical level of protection.
5. Third-Party Services
We may work with trusted third-party tools and service providers — such as booking platforms, payment processors, and analytics tools — to help operate our website and deliver our services. All such providers are carefully selected and required to handle your information securely and solely for the purposes we specify.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Correct any information that is inaccurate or incomplete
Request deletion of your personal data, where no legal obligation requires us to retain it
Opt out of any marketing communications at any time
To exercise any of these rights, simply contact us and we will respond within 2 business days.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, we are happy to help. info@medivelle.com. We aim to respond to all enquiries within 2 business days.
